To our Valued Customers and Community,
The global spread of the COVID-19 virus has caused concern for many of our customers about their safety and the safety of their families. We acknowledge the seriousness of these concerns, however, we will continue to remain open for the foreseeable future.
As a company, Redhammer Roof Group is doing everything we can to follow the suggestions of the CDC and our local government. We have taken precautions to uphold cleanliness among our employees and employ appropriate social distancing measures. This is a fluid situation, so we will continue to monitor and adjust our activities accordingly.
What Services Can Redhammer Roof Group Offer At This Time?
While COVID-19 has affected many businesses, we are fortunate to be able to make adjustments to our operating procedures to remain operational. At this time, we are still able to offer all of our normal services. These include:
- Complimentary roof inspections
- Completion of roofing projects, maintenance, and repair services
- Accompanying adjuster appointments
- Emergency tarping services
**Please know we will not need inside your home or property to perform these services.
What Measures Are We Taking To Ensure The Safety Of Our Customers?
It’s important for us to uphold the suggestions of our local government when it comes to social distancing. To prevent unnecessary exposure among our customers, we are able to provide our full scope of services remotely. This includes:
- Providing detailed visual inspection reports via email
- Remotely submitting documentation to insurance adjusters to assist with inspections
- Signing contracts and documentation electronically
- Open communication through video conferences, phone, text, and email
Although this may be a stressful time for some, it’s also the beginning of the storm and rainy season. Please don’t hesitate to contact us if you believe your home or property is in need of service. We will continue to address critical pandemic issues impacting our employees, customers, and communities as they arise. Our team stands ready to serve our customers both at home and remotely. We have families too, so your health and safety are of utmost importance to us, and we’ll always value you the same way we value our own families.
If you have questions or concerns or would like to request contracting services, please contact
us at 816-965-6220.